Refund policy

At FABA Kids, we carefully check every item before dispatch to ensure quality and satisfaction.
If you need a different size, we are happy to assist with an exchange.

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✅ Exchange Eligibility

We offer size exchange only within 7 days of delivery.

To qualify for exchange:

• Item must be unused and unwashed

• Tags and packaging must be intact

• Item must be in original condition

• Exchange request must be made within 7 days of receiving order

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❌ No Return & Refund Policy

We do not offer returns or refunds unless the wrong item or a defective product was delivered.

We encourage customers to review size details carefully before placing an order.

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🔁 Exchange Process

1️⃣ Contact us on WhatsApp within 7 days of delivery
2️⃣ Share your order number and exchange request
3️⃣ Our team will guide you through the exchange steps

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🚚 Exchange Shipping

• Customers may be required to pay courier charges for exchanges

• If the mistake is from our side, FABA Kids will cover the cost

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🚫 Non-Exchangeable Items

For hygiene and safety reasons, the following cannot be exchanged:

• Socks

• Bibs

• Feeding accessories

• Grooming items

• Clearance/Sale items

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📲 Need Help?

For exchange requests, contact:

WhatsApp: 0311-1779967
Our team will be happy to assist you.